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Inbox

Your Inbox collects notifications and messages from Strata — agent run completions, organization announcements from your admins, system notices, and a welcome message for new users. Open it from Inbox at the top of the sidebar to see what needs your attention.

What lands in your Inbox

The Inbox holds four types of messages:

  • Agent run notifications — when one of your scheduled or manually triggered agents completes a run, it can produce a notification showing the result summary, status, and any artifacts. An agent that is stopped, or blocked by a limit (its model allowance, a usage limit or the monthly spend limit), leaves a notice saying why. A stop never replaces a report you have not read yet: it arrives as its own message. A block waits until you have read the report, so an agent blocked on every tick does not bury it.
  • Organization announcements — your admins post messages here for your whole team or specific audiences. Announcements carry the sender's name, role, and the date they were sent. The answer to your own request for more usage also lands here, under Announcements, and is emailed to you as well.
  • System notices — alerts about your connected database or other platform events (for example, "SQL Server disconnected"). Admins who manage AI models also get one when a model their organization uses is due to retire, and admins who manage compliance get one when a member's request is blocked, if the organization has turned Alerts for blocked requests on.
  • Welcome message — new users see a guided introduction to Strata on their first visit.

Opening your Inbox

Click Inbox at the top of the sidebar. While you have unread messages, it shows how many; in the collapsed sidebar rail it carries a red dot instead, and its name says how many when you hover it.

It opens your inbox at /inbox/all: every message, newest first, grouped under Today, Yesterday, Earlier this week, Earlier this month and Older, with a dot on each unread one. Search it from the box at the top, or filter it by type (All, Announcements, Agents, System). Click a message to open it; reading it updates the count on Inbox.

Hover a message to dismiss it with its ×. A mandatory announcement has none (it stays until it expires), and neither does the SQL Server disconnected notice, which goes away by itself once your connection is reachable again.

Agent run messages

Messages from completed agent runs display a lightning bolt icon. It is gold while the message is unread and dims to muted gray once you've read it.

See past messages

If you have read messages older than 90 days in cold storage, a See past messages button appears in the archive to reveal them.

Reading a message

Click any inbox row to open the message detail.

  • Announcements read like a message from a person. The sender's avatar sits beside it; the first line gives their name, their role and when it was sent, and the priority as a dot and its word (Information, Heads up or Urgent). Under that is who it went to: groups and roles by name, people the admin picked one by one as a count, never by name (To Finance and Sales, To you and 3 others, To everyone in Northwind). Then come the title, its summary, the full body with its formatting, the admin's button if they added one, Ask Strata about this, and when the message leaves your inbox if it has an end date. On a phone the same page stacks, with Inbox at the top to go back.
  • Notices Strata writes to you (a spend limit reached, say) use the same layout, from Strata, to you, and link to the relevant settings page.
  • Agent runs show the agent name, completion timestamp, and the run's output or summary.
  • Welcome message provides a guided tour of Strata's core features. It and the SQL Server disconnected notice keep their own page.

Ask Strata about this opens a new chat with the announcement in the prompt box as a quote: its title, summary and text, word for word. Nothing is sent until you type your question and send it; the model then reads the announcement along with your question, and your message shows the quote above your words.

The Inbox speaks the language you chose in Settings › General › Language. What an announcement says, an agent run's summary, and a notice Strata posted from its servers stay in the language they were written in.

A message is marked as read when you leave it — navigating away, switching to another message, or closing the tab — not the instant you open it, so its row stays visible and highlighted while you're reading. The read state syncs to the server, so once a message is read it stays marked read across all your devices and sessions.

Message retention

Your Inbox follows this retention policy:

  • Welcome message — stays in the archive for 90 days after you read it, then drops out of view.
  • Agent run messages — stay in the archive after you read them (they no longer self-delete), and like everything else drop out of the main view 90 days after you read them. Each run is one stored message, the same one in the sidebar and in the archive, so a run you have read never comes back unread. You can delete them yourself at any time.
  • Announcements — follow your organization's message retention policy; your admin configures how long they stay visible.
  • System notices — kept in the archive and drop out of view 90 days after you read them.

Unread messages have no expiry — they stay in your Inbox until you open them or dismiss them. Read messages older than 90 days move to cold storage; reach them with See past messages in the archive.

Dismissing and clearing messages

You can dismiss a message from either surface by clicking the × on its row — in the sidebar list or in the archive. Dismissing a message hides it from your Inbox only; it never affects anyone else, and the master message stays in the system.

Almost every message is dismissable, including agent run messages, the welcome message, and announcements. The exceptions:

  • Mandatory announcements — an admin can mark an announcement as non-dismissable. It has no × and stays in your Inbox until it expires.
  • The SQL Server disconnected system notice — it has no × and clears itself once your connection is reachable again or you open it.
  • A model retirement notice sent 14 days before the date or on the day — it has no × and leaves your Inbox 30 days after the retirement date. Earlier notices for the same model can be dismissed.

To clear several messages at once, open the archive (/inbox/all), click Select, tick the rows you want (only dismissable ones are selectable), and click Dismiss. Use Select all to tick every dismissable row in the current view.

Note

Dismissing a message is per-user and reversible — a dismissed message can still surface again via See past messages in the archive.

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